FAQ

Your Questions, Answered

How do I track my shipment?

Use the tracking ID provided in your confirmation email or log into your HGR Global account.

What’s the maximum weight for express delivery?

Up to 70 lbs (32 kg) for air freight. Contact us for bulk shipments.

Do you handle perishable goods?

Yes! Our refrigerated logistics ensure freshness for food, pharmaceuticals, and more.

Are there prohibited items?

Hazardous materials, weapons, and illegal goods are restricted.

How can businesses partner with HGR Global?

Enjoy volume discounts and tailored contracts. [Contact our sales team].